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Kreate Retail delivers omni-channel brand experts in retail to accelerate sales

We consult, develop and manage the Expert Programmes

Partnership

Retailer and supplier

Real and sustained alignment of both retailer and supplier objectives to deliver step changing partnerships

Experience

Consumer

Disrupting the traditional field marketing model delivering an enhanced and seamless customer journey

Performance

Retailer and supplier

The Expert Programmes are sales tools delivering agreed KPI’s in unit sales, revenue and share

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Expert

Talent

Our training programme compounds product knowledge and accelerates sales skills

Performance

We provide aligned sales metrics from category planning through to point of sale execution

Engagement

Multi-level retail and operational engagement delivering agreed targeted performance

Delivery

Our retailer and supplier Partnership Champions drive the programme’s success

Analytics

Our results are fully transparent, with agreed cadence and partner tailored reporting output

  • Partnership

    Evolved assisted sales model delivering targeted performance through strategic alignment and shared objectives for the retailer and brands

  • Experience

    Focused and efficient sales journey prioritising the customer and their needs to provide a seamless premium sales experience

  • Performance

    Maximised customer conversion and enhanced sales performance, so retailers and brands meet and exceed their shared objectives

  • Quote

    Pioneering retail model

    A pioneering retail model aligning our objectives with those of our strategic suppliers. It delivers unrivalled sales performance.

    Head of Supplier Partnerships

    Currys plc

  • Quote

    Delighted with the performance

    As a long-term partner of Kreate Retail’s Expert Programmes, we are delighted with the performance of our omni-channel SES colleagues and how they create value by successfully upselling.

    Head of Trade Marketing

    Beko plc

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    Instrumental in delivering high standards

    The Gaming Expert Programme is a core pillar in our strategy, and Kreate Retail has been instrumental in delivering the extraordinarily high standards we, and our customers, expect. The Experts channel is now our fastest growing sales channel and is filling the gap in the market for gamers, Currys, and our partners.

    Head of Gaming

    Currys plc

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    Brought real specialism

    Our SES omni-colleagues have brought real specialism and in-depth product knowledge across the Expert Programmes. Our customers love the passion and energy the SES colleagues bring, resulting in a better shopping experience and increased sales.

    General Manager

    Currys plc

Meet the team

Richard Boxley

Commercial Director

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Richard Boxley

Commercial Director

Richard has 20 years’ experience in senior commercial and retail roles for some of the world’s biggest consumer technology brands. He’s taken on multiple roles within Apple over 10 years, and has led commercial teams in the UK and across Europe, including for Samsung Electronics’ UK TV business.

Nev Close

Operations Director

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Nev Close

Operations Director

Nev is an experienced marketing agency leader, specialising in the retail sector and consumer electronic brands. He’s produced go-to-market plans and executed channel-marketing strategies for brands like Samsung, Xbox and EE.